The Social Health Authority (SHA) has issued a notice reminding healthcare providers that their current contracts will expire on September 30, 2026, at 11:59 pm. To continue serving SHA beneficiaries, facilities must complete the renewal process through the SHA E-Contracting Portal and meet all outstanding requirements before the deadline. Failure to do so will result in their access to the SHA provider portal being switched off.
SHA Chief Executive Officer Mercy Mwangangi signed the notice, warning that facilities that fail to execute new agreements under the 2026–2029 contracting cycle before the deadline will not be allowed to offer services to beneficiaries from October 1. This move aims to ensure that healthcare providers meet the necessary requirements and standards to deliver quality services to SHA beneficiaries.
The contracting deadline coincides with the expiry of an extended compliance period for healthcare facilities to meet the Health Management Information System (HMIS) requirements, which also ends on September 30. Under the new arrangements, hospitals are required to have their digital systems certified and integrated with the Digital Health Agency (DHA) to remain eligible to provide services under SHA.
Healthcare providers have been urged to finalise their applications promptly to avoid disruptions to services for beneficiaries. Facilities that may not have completed the process by September 30 are directed to make arrangements for patients receiving ongoing treatment to be transferred to contracted providers to ensure continuity of care.
The SHA has emphasized the importance of completing the contracting process to avoid interruptions to services for beneficiaries. Providers who fail to complete the process will have their access to the SHA provider portal switched off, effectively preventing them from offering services to patients covered under the scheme.
This development is part of the ongoing efforts to improve the healthcare system in Kenya. The SHA has been working to enhance the quality of services provided to beneficiaries, and the contracting process is a crucial step in achieving this goal. Healthcare providers must ensure that they meet the necessary requirements to continue serving SHA beneficiaries.
The deadline for renewing SHA contracts is a critical reminder for healthcare providers to ensure that they are compliant with the necessary requirements. Failure to comply may result in significant consequences, including being locked out of the scheme and barred from treating its beneficiaries.
Key points
- Healthcare providers in Kenya must renew their SHA contracts by September 30 to avoid being excluded from the scheme.
- The contracting deadline coincides with the expiry of an extended compliance period for healthcare facilities to meet HMIS requirements.
- Providers who fail to complete the contracting process will have their access to the SHA provider portal switched off.
