A leading company in Lusaka, Zambia, has announced a job opening for a Manager – Insurance Services. The successful candidate will be responsible for managing the overall insurance portfolio, developing business strategies, and maintaining client relationships. The position requires strong leadership and people management skills, as well as comprehensive knowledge of insurance products and risk management principles. The company offers a competitive salary and performance-based incentives, along with opportunities for career growth and professional development.
The Manager – Insurance Services will play a key role in driving business development and growing the company's market share and profitability. The position involves overseeing underwriting, policy administration, renewals, endorsements, and claims support services. The successful candidate will be responsible for ensuring efficient and timely processing of client insurance requirements, monitoring portfolio performance and profitability, and maintaining service quality standards.
To qualify for the position, candidates must have a Bachelor's degree in insurance, Risk Management, Business Administration, Finance, Economics, or a related field. A professional insurance qualification, such as a Diploma in Insurance or Advanced Diploma in Insurance, is also required. Additionally, candidates must have at least 5-8 years of experience in the insurance industry, with at least 5 years in a supervisory or management role. Experience in insurance brokerage operations is highly desirable.
The Manager – Insurance Services will be responsible for serving as the principal contact for key corporate and high-value clients, providing expert advice on insurance and risk management solutions. The successful candidate will ensure prompt resolution of client queries and complaints, conduct regular client portfolio reviews and renewal discussions, and oversee claims administration.
The company requires the Manager – Insurance Services to ensure compliance with the Insurance Act, Pensions and Insurance Authority (PIA) regulations, and other applicable laws. The successful candidate will implement and maintain internal controls and operational procedures, monitor regulatory developments, and advise management accordingly.
Interested candidates should submit their application letter, detailed curriculum vitae, and certified copies of academic and professional qualifications to [email protected]. The application deadline is not specified, and the company encourages qualified candidates to apply.
The successful candidate will be expected to supervise and mentor underwriting, claims, and business development staff, set performance targets, and conduct staff performance reviews. The company offers a dynamic and collaborative work environment, along with opportunities for professional development and career growth.
Key points
- The position requires a minimum of 5-8 years of experience in the insurance industry.
- The successful candidate will be responsible for driving business development and growing the company's market share and profitability.
- The company offers a competitive salary and performance-based incentives, along with opportunities for career growth and professional development.
