On October 1, 2026, the Kenya Power customer care account on X published several posts promoting "$HYPE Season 2", including a message announcing that an allocation checker was live ahead of cryptocurrency claims. The posts were unusual, given that the account typically communicates with customers about electricity services. The messages informed eligible wallets that they could view their tier and estimated allocation before claims officially opened.
The posts contained repeated references to "SEAMLESS" and "$HYPE", alongside details about the second season of cryptocurrency claims. This content was similar to information shared separately by the Hyperliquid Ecosystem account, which also announced that "$HYPE Season 2 claims are coming soon". The similarity in messaging raised questions about the origin of the posts on Kenya Power's customer care account.
The unexpected posts on Kenya Power's customer care account sparked concerns among users that the account may have been accessed by an unauthorized party. The account is ordinarily used to respond to customers and share information on power outages, electricity services, complaints, and other matters related to Kenya Power. The appearance of cryptocurrency-related content was therefore out of line with its usual activity.
A screenshot captured on October 1, 2026, showed the cryptocurrency-related posts appearing on the Kenya Power customer care X account. The posts included a message that "$HYPE Season 2 - allocation checker is live. Claims open October 1 at 1:00 PM UTC". This message suggested that eligible users could view their tier and estimated allocation before claims officially opened.
The incident raises concerns about cybersecurity and the potential for hacking of social media accounts. In recent years, Kenya has seen a significant increase in cyber threats, with the Communications Authority of Kenya reporting 11.1 billion cyber threats in one year. This incident highlights the need for organizations to prioritize cybersecurity and protect their social media accounts from unauthorized access.
Kenya Power had not confirmed or denied whether its account had been compromised by the time of publication. The incident is currently under investigation, and it is unclear how the posts came to be published from the handle. The company has a reputation for maintaining a strong online presence and engaging with customers through social media.
The incident serves as a reminder for organizations to be vigilant and take measures to protect their online presence. It also highlights the need for users to be cautious when interacting with online accounts, especially those related to sensitive information such as electricity services and financial transactions.
Key points
- The Kenya Power customer care X account published unusual cryptocurrency-related posts, sparking concerns of a potential hack.
- The posts were similar to information shared by the Hyperliquid Ecosystem account, suggesting a possible connection.
- The incident raises concerns about cybersecurity and the need for organizations to prioritize protection of their social media accounts.
