The Ahmed Sékou Touré International Airport in Guinea's capital Conakry recently hosted a ceremony to celebrate hospitality and reward its passengers. Organized by the Guinean Airport Exploitation Company (SOGEAG), the event was part of the Hospitality Week, which took place from November 9 to 15, 2026. The theme of the week was "The Human at the Heart of the Customer Experience." The ceremony included various activities aimed at improving the welcome and comfort of travelers.
As part of the Hospitality Week, SOGEAG deployed several initiatives within the airport platform to enhance the passenger experience. One of the notable actions was the free distribution of snacks and meals to passengers of different airlines operating from Conakry. This gesture was particularly appreciated by transit and departing passengers. The highlight of the ceremony was the awarding of airplane tickets to lucky passengers drawn by lot.
Aly Badara Samb, a former governor of Saint-Louis, was the first laureate to receive a return ticket from Conakry to Dakar and back, offered by Mauritania Airlines. Samb expressed his surprise and pleasure at receiving the award, praising the initiative for embodying the values of subregional fraternity. He emphasized the importance of air bridges between countries, citing the Simandou 2040 program, which aims to boost economic integration and cooperation in the region.
Aïssatou Sy, the second winner of the day, received a return ticket from Conakry to Dakar and back, offered by Air Sénégal. Sy was delighted with the unexpected reward and expressed her gratitude to SOGEAG and the Senegalese national company for making her travel experience memorable and human. Penda Fall, representative and head of Air Sénégal's Conakry office, praised the exemplary partnership with SOGEAG and the legendary Guinean hospitality.
Fall, who has been working in Guinea for some time, said she has been warmly welcomed and feels integrated into the local community. She described herself as "Senegalo-Guinéenne" and expressed her wish for the collaboration between Air Sénégal and SOGEAG to continue and for the event to be repeated in the future. The ceremony demonstrated SOGEAG's commitment to raising the Ahmed Sékou Touré International Airport to the best international standards.
The event showcased SOGEAG's efforts to modernize airport infrastructure and improve the quality of human welcome. The Guinean airport authority aims to provide a world-class travel experience for passengers. The Hospitality Week and the ceremony were successful in promoting a human-centered customer experience.
Through this celebration, SOGEAG confirmed its willingness to continuously improve the passenger experience at Ahmed Sékou Touré International Airport. The airport authority's efforts focus on both infrastructure modernization and the quality of human services.
Key points
- SOGEAG organized a ceremony to reward passengers and promote a human-centered customer experience at Ahmed Sékou Touré International Airport.
- The event was part of the Hospitality Week, which took place from November 9 to 15, 2026.
- Passengers received free snacks and meals, and lucky winners were awarded airplane tickets to various destinations.
