Gotovate Tours & Travel, a renowned African destination marketing company and leading pan-African travel agency, is seeking a General Manager to lead its operations in Kampala, Uganda. The General Manager will oversee daily operations, including tour and travel service delivery, customer experience, financial management, and compliance with regulatory requirements. This role will lead and develop cross-functional teams, manage supplier and partner relationships, and drive business growth through strategic planning, marketing, and new product development.
The successful candidate will have strong leadership and people management skills, including team development, performance management, and cross-functional coordination. Experience in travel, tourism, or hospitality operations, with knowledge of African destinations, safari logistics, and tour packaging, is also required. Business and financial management skills, including budgeting, forecasting, cost control, and data-driven decision-making, are essential for this role.
The General Manager will monitor performance metrics, optimize operational processes, and ensure high standards of safety, quality, and professionalism. The role also includes budgeting, reporting to ownership or the board, and representing the company in industry associations and stakeholder engagements. Excellent written and verbal communication skills in English are required, with additional regional languages being an advantage.
Gotovate Tours & Travel specializes in Air-ticketing, wildlife, Education, Sports, Leisure, Business, Missionary, Conference, and Incentive Travel. The company is seeking a candidate with a Bachelor’s degree in Business, Tourism, Hospitality Management, or a related field, with advanced qualifications being an added benefit. Familiarity with regulatory requirements for travel agencies and tour operators in Uganda and the broader East African region is also required.
The General Manager will be based in Kampala and must be able to work on-site in a fast-paced environment, handling multitasking and travel within Africa when required. The role is full-time and on-site, with a deadline for applications set for October 12, 2026. Interested candidates should send their cover letter, CV, and academic documents to the specified email address.
The Ugandan Jobline, which posted the job, offers a range of job listings in various sectors, including customer service, administration, and management. The website provides a platform for job seekers to find employment opportunities in Uganda. Gotovate Tours & Travel is one of the companies listed on the website, offering a range of job opportunities in the tourism and travel sector.
To apply for the General Manager position at Gotovate Tours & Travel, candidates should have a strong background in leadership, business management, and customer service. The company is looking for a candidate who can drive business growth, improve operational efficiency, and maintain high standards of customer satisfaction. The successful candidate will be a key member of the senior management team and will play a critical role in shaping the company's future strategy.
Key points
- Gotovate Tours & Travel is seeking a General Manager to oversee daily operations in Kampala, Uganda.
- The successful candidate will require strong leadership and people management skills, experience in travel, tourism, or hospitality operations, and business and financial management skills.
- The deadline for applications is October 12, 2026.
