The Ghana Education Service (GES) has processed all 347 salary arrears cases submitted by teachers recruited in 2024 and forwarded them to the Controller and Accountant-General’s Department (CAGD) for validation and payment. This update was provided by the Head of Public Relations at GES, Daniel Fenyi, in a statement issued on Friday, November 13. According to the statement, the cases were processed after a one-month exercise during which GES received complaints from affected teachers.
The one-month exercise, which started on September 8, saw the GES receive a total of 471 complaints by the close of the exercise on October 8. The complaints were received through a help desk established at the GES headquarters. The help desk was set up to address issues related to salary arrears and staff identification numbers. The GES has assured all teachers who have been successfully processed that they will be paid appropriately, with their arrears as well.
In addition to the salary arrears cases, the GES also received 124 complaints from recruits who had not been issued staff identification numbers. However, the GES could verify only five of the cases. The five verified cases have been successfully processed, and the affected teachers are expected to receive their identification numbers in the coming weeks.
The GES was unable to verify the remaining 119 cases of staff ID complaints because the individuals had no records in its database and their appointment letters could not be authenticated. As a result, Regional Directors with such teachers in their regions have been queried to explain why the individuals were in the classrooms.
The GES has assured all affected teachers that their issues are being addressed. The Service has also urged teachers to be patient as their cases are being processed. The GES processes the salary arrears cases and staff ID complaints to ensure that all recruited teachers receive their entitlements.
The Controller and Accountant-General’s Department (CAGD) will validate and process the payments for the 347 salary arrears cases. Once validated, the payments will be made to the affected teachers. The GES has expressed its commitment to resolving the issues affecting recruited teachers.
The GES will continue to address the concerns of recruited teachers. Key points from the GES update include: all 347 salary arrears cases have been processed and forwarded to CAGD; only five out of 124 staff ID complaints were verified; and Regional Directors are investigating the remaining unverified cases.
Key points
- GES processes 347 salary arrears cases for 2024 teacher recruits
- Only five out of 124 staff ID complaints verified
- Payments for verified cases to be processed by CAGD
Reporting sources
- GES forwards 347 salary a... · ModernGhana
