The Caisse nationale de sécurité sociale (CNSS) of Gabon recently convened a meeting with various retiree organizations in Libreville to present the 2025 results and discuss prospects for improving the pension branch. This gathering, led by CNSS Director General Dr. Olivier Rebienot Pellegrin, aimed to maintain dialogue with social partners. The meeting follows the closure of the 2025 accounts on July 31, and the presentation of results is seen as a duty of accountability to all CNSS partners.
The 2025 exercise saw significant improvements in the handling of old-age, disability, and death pension dossiers (PVID). The CNSS reported that the rate of processed dossiers increased from 59.3% in 2024 to 79.9% in 2025, marking a 27.1% rise in the number of dossiers handled. Additionally, the volume of pending dossiers decreased by 53.4%. These advancements are attributed to enhanced controls, clearance of old dossiers, proactive career management, and progressive digitalization of procedures.
A notable achievement highlighted by the CNSS is the clearance of nearly 70% of pending dossiers prior to 2025. This progress reflects the institution's efforts to improve efficiency and reduce backlogs. The CNSS emphasized its commitment to continuing the digitalization process, enhancing support for retirees, and strengthening collaboration with their representative organizations.
Discussions during the meeting also focused on the prospects for service improvement. The CNSS plans to continue digitalization, provide better support to retirees in their administrative processes, and enhance collaboration with retiree organizations. These efforts aim to address the concerns of retirees, including the revaluation of pensions paid by the CNSS, a key issue for retirees.
Retiree representatives welcomed the efforts made by the CNSS and appreciated the attention given to their concerns. They expressed satisfaction with the progress made but called for continued efforts to further improve the care and services provided to beneficiaries. The CNSS's commitment to addressing these concerns was emphasized during the meeting.
The meeting demonstrates the CNSS's dedication to transparency and accountability. By engaging with retiree organizations and presenting its 2025 results, the CNSS showcased its progress and outlined plans for future improvements. This approach is expected to foster trust and cooperation between the CNSS and its stakeholders.
The CNSS's initiatives to improve its services and address retiree concerns are crucial for enhancing the overall experience of beneficiaries. As the institution continues to implement its plans, retirees and stakeholders will be monitoring the progress and impact of these efforts on the lives of Gabon's retirees.
Key points
- The CNSS reported a 27.1% rise in processed pension dossiers from 2024 to 2025.
