FNB Eswatini has demonstrated its commitment to giving back to society by investing over E5.4 million in various initiatives during the 2025/2026 financial year. This investment was made through the bank's Corporate Social Investment (CSI) and sponsorship initiatives. The bank's Integrated Annual Report (IAR) for 2025/2026 provides a comprehensive review of its activities during the year, highlighting its efforts to make a positive impact on the community.
The bank's foundation disbursed over E3.4 million to support several initiatives, including the SOS Children's Village's Child-Headed Households Programme and the rehabilitation of a six-classroom block at St Paul's Primary School in Manzini. Additionally, the bank's sponsorship wing supported events such as the 2025 Temvelo Awards. These initiatives demonstrate the bank's commitment to supporting education and child welfare in Eswatini.
FNB Eswatini's Employee Volunteer Programme also made a significant impact during the 2025/2026 financial year. Working with Pick n Pay Lojaf, the programme provided newborn clothes and maternity essentials worth E80 000 to 11 public health facilities across Eswatini, benefiting approximately 250 newborns. The programme also partnered with Buy 'n Save SPAR to distribute school shoes worth E529 50 to 356 underprivileged children across 12 public schools.
CEO Thokozani 'TK' Dlamini emphasized the bank's commitment to inclusivity and serving a wider spectrum of financial needs. He stated that the bank aims to create sustainable value for all stakeholders and has begun diversifying its offerings to deliver more customized solutions. The bank's objective is to extend its legacy of trust into a more diversified, digitally enabled, and future-fit business.
FNB Eswatini's customer base grew significantly during the 2025/2026 financial year, with an increase of 9.9% in active customers compared to the previous year. This growth was supported by increases across all three business segments, including Retail, Commercial, and Corporate and Investment Banking. The bank's Retail primary-banked customers increased by 10%, while Commercial and Corporate and Investment Banking client bases grew by 7% and 17.1%, respectively.
In addition to its community investments and customer growth, FNB Eswatini also supported over 9 000 Small and Medium Enterprises (SMEs) during the 2025/2026 financial year. The bank offered financial education, practical business support, and access to opportunities that strengthen long-term sustainability and competitiveness. This included expanding its Scored Lending limit and improving access to finance through faster credit decisions.
The bank's support for SMEs also included the launch of Flexible Short-Term Deposits and the pilot of BizHub, a digitally enabled relationship banking model. These initiatives aim to enhance proactive customer engagement and improve service accessibility for SMEs. With its commitment to community investment, customer growth, and SME support, FNB Eswatini continues to demonstrate its dedication to serving the financial needs of emaSwati.
Key points
- FNB Eswatini invested E5.4 million in society through CSI and sponsorship initiatives during the 2025/26 financial year.
- The bank grew its active customer base by 9.9% during the 2025/2026 financial year.
- FNB Eswatini supported over 9 000 SMEs during the 2025/2026 financial year.
