Eswatini's Minister for Public Service, Mabulala Maseko, has presented the Ministry of Public Service's Second Quarter Performance Report for the 2026/27 Financial Year to the House of Assembly. The report covers the period between July and September 2026 and highlights progress in public sector transformation, institutional strengthening, and human resource development. The Ministry's efforts aim to improve service delivery across Government Ministries and Departments.
The report reveals that the Ministry continued implementing Phase Two of the Salary Review Exercise, focusing on addressing various allowances agreed upon with Public Sector Unions. This exercise is part of the public sector reforms aimed at improving the welfare of public sector employees. The Ministry also implemented management audit recommendations, directing efforts at strengthening organisational structures and improving institutional efficiency.
The Ministry expanded the Performance Management System, intended to enhance accountability, productivity, and results-oriented service delivery across Government Ministries and Departments. This system is crucial in ensuring that public sector employees are working towards achieving specific goals and objectives. The Ministry's programmes are aligned with the Government Programme of Action 2024/25–2028/29 and the National Development Plan 2023/24–2027/28.
On human resource development, the Civil Service Commission facilitated 119 probationary appointments, 139 promotions, and 140 confirmations during the reporting period. These interventions were complemented by ongoing professional training, skills development, and institutional capacity-building initiatives aimed at strengthening the capabilities of public officers. This will enable the public sector to deliver quality services to the citizens of Eswatini.
The Government also made efforts to promote employee wellbeing through the Public Sector HIV/AIDS Coordinating Committee (PSHACC). The committee provided mental health support, psychosocial counselling, and workplace wellness interventions to promote a healthy, resilient, and productive workforce. This initiative demonstrates the Government's commitment to the welfare of its employees.
Maseko emphasized that the Ministry's programmes are designed to ensure that public sector reforms translate into measurable improvements in institutional performance and service delivery. The Ministry aims to build a professional, accountable, efficient, and citizen-centred Public Service responsive to the needs of emaSwati. The Ministry's efforts will contribute to achieving the Government's goals and objectives.
The Ministry remains committed to its goals, and the report states that the Ministry will continue to work towards achieving its objectives. The Ministry's progress in implementing public sector reforms is a step towards achieving a more efficient and effective public sector.
Key points
- The Ministry of Public Service implemented Phase Two of the Salary Review Exercise.
- The Ministry expanded the Performance Management System to enhance accountability and productivity.
- The Civil Service Commission facilitated 119 probationary appointments, 139 promotions, and 140 confirmations during the reporting period.
