Egyptian Minister of Electricity, Dr. Mahmoud Essmat, has conducted a field visit to the El-Shorouk city electricity network management to assess the current state of operations and services. The visit aimed to ensure the stability of the power supply during the summer season. Dr. Essmat inspected various sectors within the management, including the service center, spare part warehouses, and data center.
During the visit, Dr. Essmat reviewed the implementation of safety and quality standards in providing services to subscribers. He also examined the installation rates of coded meters and their impact on electricity sales and purchase indicators. The minister was briefed on the procedures implemented in coordination with the Egyptian Electricity Transmission Company and the Qanater Electricity Distribution Company to improve service quality and power supply stability.
Dr. Essmat emphasized the importance of field follow-up and direct communication with workers to provide an appropriate level of service. He highlighted the significant investments made in the electricity sector over the past 12 years. The minister also stressed the need to raise the efficiency of the energy system and implement measures to rationalize consumption.
The minister reviewed the rates of faults, reports on their follow-up, and the type and repetition of each fault. He also examined the speed of response to notifications, collection rates, and outstanding amounts. Dr. Essmat emphasized the importance of inspection committees, control, and violations.
Dr. Essmat directed the review and activation of the role of fault, safety, and health committees, as well as inspection and quality monitoring. This aims to maintain a safe working environment, achieve economic operation, and improve the level of services provided. He also stressed the need for continuous review of electrical network components.
The minister highlighted the importance of communication with subscribers through customer service centers and promoting a culture of rationalizing electricity consumption in homes. He directed the continuation of field visits and presence in all sites, especially those related to dealing with subscribers.
Dr. Essmat concluded his visit by emphasizing the need for continuous follow-up and evaluation of the implemented plans to improve the level of services provided. He also directed the need to ensure the stability of the power supply and implement all necessary measures to achieve this goal.
Key points
- Egyptian Minister of Electricity reviews power supply and safety measures in El-Shorouk city.
- Dr. Mahmoud Essmat directs review of electrical network components and implementation of safety standards.
- Minister emphasizes importance of communication with subscribers and rationalizing electricity consumption.
