The Egyptian government has taken a significant step towards providing social protection for delivery workers, also known as "deli" workers, by including them in the informal labor system. On November 5, 2026, Prime Minister Dr. Mostafa Madbouli witnessed the signing of a cooperation protocol between the Ministry of Labor and Delivery Hero Talabat Egypt, along with several logistics offices. This protocol aims to regulate the status of delivery workers and provide them with social and health care.
The protocol was signed by Shimaa Abdullah Kamal, head of the Central Administration for Informal Labor Affairs at the Ministry of Labor, and Hader Walid Shalaby, Deputy President and CEO of Delivery Hero Talabat Egypt. The agreement is part of the government's efforts to achieve social justice and expand the umbrella of protection for the most vulnerable groups. The Ministry of Labor is responsible for designing the general policy for employing informal labor and monitoring and caring for it.
The protocol is crucial in providing social protection for delivery workers who are employed by companies contracted with Talabat. These workers will be registered in the Ministry of Labor's database for informal labor, and they will be eligible for various benefits, including compensation for work-related injuries, death, and natural disasters. The agreement also includes providing medical care and financial assistance for workers in need.
Under the protocol, the Ministry of Labor will provide various forms of support to delivery workers, including a marriage grant, assistance for newborns, and compensation for death and disability. The support also includes coverage for major and minor surgeries and financial assistance for workers who experience work-related injuries or natural disasters. The protocol aims to improve the living standards of delivery workers and support their active participation in the development process.
The Egyptian government has been working to enhance the social protection of informal labor, and this protocol is part of that effort. The government aims to expand its database of informal labor to increase the number of beneficiaries of social care and support. By including delivery workers in the informal labor system, the government is taking a significant step towards providing them with economic and social protection.
Delivery Hero Talabat Egypt has been working with various logistics offices to provide delivery services across Egypt. The company has been contracting with delivery workers to transport goods and products from producers and sellers to customers. By signing this protocol, the company is demonstrating its commitment to providing its workers with social protection and improving their working conditions.
The inclusion of delivery workers in the informal labor system is expected to have a positive impact on their lives. With this protocol, delivery workers will have access to social and health care, which will help them cope with various risks associated with their work. The Egyptian government's efforts to provide social protection for informal labor are expected to continue, with a focus on expanding the umbrella of protection for the most vulnerable groups.
Key points
- The Egyptian government has included delivery workers in the informal labor system to provide them with social protection and improve their working conditions.
