The Driver and Vehicle Licensing Authority (DVLA) in Ghana has taken a significant step to make driving tests more accessible by introducing six local languages on its computer-based test (CBT) platform. This move aims to assist applicants who face challenges with reading or writing in English. According to Julius Neequaye Kotey, the Chief Executive Officer of DVLA, the initiative seeks to ensure that language barriers do not hinder competent drivers from obtaining a driving license.
The six local languages now available on the CBT platform are Ga, Twi, Ewe, Dagbani, Hausa, and Nzema. This development is expected to greatly benefit applicants, particularly commercial drivers, who have limited English literacy or are unfamiliar with computers. The system utilizes voice-over technology and a touchscreen interface, allowing applicants to listen to questions in their preferred language and select their answers on a computer.
The CBT is a mandatory theoretical examination for first-time driving license applicants, assessing their knowledge of road signs, traffic regulations, and defensive driving. To pass, applicants must achieve a mark of 70 percent. Previously, the test was conducted solely in English, creating difficulties for some applicants. The introduction of local languages is aimed at reducing language barriers and enabling applicants to demonstrate their knowledge of road safety requirements.
The testing process involves providing applicants with headsets through which questions are read aloud in their chosen local language. They then select their answers using a touchscreen. The system also randomizes the questions presented to applicants taking the test simultaneously, making it difficult for candidates to copy answers from others. This approach ensures the integrity and fairness of the examination process.
According to Mr. Kotey, the DVLA expects the introduction of local languages to improve accessibility, promote inclusion, and help applicants demonstrate their understanding of road safety requirements. The Authority is committed to continually enhancing its services to meet the needs of all Ghanaians. The introduction of local languages on the CBT platform is a significant milestone in this regard.
The DVLA is not resting on its laurels, as it plans to add more local languages to the platform in the coming months. This ongoing effort reflects the Authority's dedication to inclusivity and accessibility. By expanding its language offerings, the DVLA aims to ensure that all eligible applicants can participate in the driving test, regardless of their language proficiency.
The successful implementation of this initiative is a testament to the DVLA's commitment to improving its services. The Authority's efforts to address the challenges faced by applicants with limited English literacy have been widely welcomed. As the DVLA continues to enhance its services, it is likely to have a positive impact on the lives of many Ghanaians.
Key points
- The DVLA has introduced six local languages on its CBT platform to assist applicants with limited English literacy.
- The initiative aims to reduce language barriers and promote inclusion in the driving test process.
- The DVLA plans to add more local languages to the platform in the coming months.
