The Driver and Vehicle Licensing Authority (DVLA) in Ghana has taken steps to make its services more accessible to the public. As of October 12, 2026, the authority has incorporated six local languages into its computer-based driving test system. This move aims to assist applicants who face challenges reading or writing in English. The initiative was announced by DVLA's Chief Executive Officer, Julius Neequaye Kotey.
The new system, referred to as the CBT Platform, allows applicants to take mandatory driving tests in six local languages. This development is expected to help applicants demonstrate their understanding of road signs, traffic regulations, and safe driving practices without language barriers. According to Kotey, the authority plans to expand the number of languages available on the platform to accommodate more applicants.
In addition to the changes in driving tests, the DVLA is introducing digital notifications to help license holders keep track of their renewal and replacement dates. The SMS system sends reminders one month and two weeks before a driving license expires. However, applicants must have a valid mobile number on record to receive the notifications. This service aims to reduce the number of expired licenses on the road.
The authority is also developing a similar notification system for vehicle roadworthiness renewals. This system will alert vehicle owners when their certificates are due for renewal. According to Kotey, work is currently ongoing to deploy this system, which will soon prompt clients on their due dates for roadworthy renewals.
Furthermore, the DVLA is introducing an electronic library system at its offices. This system will allow clients to watch refresher videos on driving skills and road safety. The initiative aims to enhance driving skills and promote safer driving among road users. The electronic library system is part of the authority's efforts to improve access to its services.
The DVLA's initiatives are designed to improve customer communication and promote safer driving. By integrating local languages into driving tests and introducing digital notifications, the authority aims to reduce language barriers and enhance road safety. The electronic library system will provide clients with an opportunity to refresh their driving skills.
The introduction of these new services demonstrates the DVLA's commitment to improving access to its services. The authority's efforts to enhance customer communication and promote safer driving are expected to have a positive impact on road safety in Ghana. The DVLA's initiatives are a significant step towards achieving its goals.
Key points
- The DVLA has integrated six local languages into its computer-based driving test system.
- The authority is introducing digital notifications to help license holders keep track of their renewal and replacement dates.
- An electronic library system will be introduced to provide clients with refresher videos on driving skills and road safety.
