DOSH Health Insurance has received the Outstanding Digital Health Insurance Company of the Year award at the 9th Ghana Business Standard Awards held in Accra. The company's Chief Executive Officer, Frank Augustine Dagbui, accepted the award on their behalf. This recognition honors organizations that demonstrate excellence, innovation, and sustainable growth. It highlights DOSH Health Insurance's efforts to use digital technology to expand access to affordable and convenient health insurance coverage in Ghana.
DOSH Health Insurance has adopted a digital-first model that allows customers to register, select health insurance plans, pay premiums, and manage their coverage through multiple platforms. These platforms include the company's "DOSH is life" App, CSR-assisted telephony, WhatsApp, and the *915# USSD shortcode. This approach enables customers to easily access and manage their health insurance coverage.
The company's strategic partnership with MTN MoMo has also expanded access by allowing customers to use mobile money platforms to activate and manage their health insurance coverage. This partnership has increased the accessibility of DOSH Health Insurance's services, making it easier for customers to manage their health insurance.
Upon receiving the award, Mr. Dagbui stated that the recognition validates the company's approach of combining technological innovation with practical solutions for customers. He emphasized that the company's goal is to deliver solutions that are both innovative and usable. This approach has enabled DOSH Health Insurance to provide effective and efficient services to its customers.
Mr. Dagbui also highlighted that the award reflects the efforts of the company's team in developing products aimed at simplifying access to health insurance. He stated that the company believes technology should eliminate barriers, not introduce them. This commitment to using technology to improve access to health insurance has earned DOSH Health Insurance recognition.
DOSH Health Insurance provides customers with digital access to onboard and manage their health coverage without relying solely on traditional insurance processes. The company's services cater to individuals, families, and groups, with flexible payment options and digital access to coverage management. Customers can access the company through various channels, including the "DOSH is life" App and MTN MoMo integration.
The Ghana Business Standard Awards brings together business leaders and organizations from various sectors to recognize excellence and innovation within Ghana's business community. The 9th edition was held in Accra on September 26, 2026, with DOSH Health Insurance receiving recognition in the digital health insurance category. The company will continue to develop practical digital solutions to make health insurance easier to access for Ghanaians.
Key points
- DOSH Health Insurance's digital-first model allows customers to register, select health insurance plans, pay premiums, and manage their coverage through multiple platforms.
- The company's strategic partnership with MTN MoMo has expanded access to health insurance coverage through mobile money platforms.
- The award recognizes DOSH Health Insurance's efforts to use digital technology to expand access to affordable and convenient health insurance coverage in Ghana.
