Chery Recalls 20,000 Vehicles Over Rear Axle Weld Issue

Chery Group South Africa has announced a precautionary recall campaign for selected Chery Tiggo 4 Pro and OMODA C5 vehicles. The recall affects 17,508 Tiggo 4 Pro units and 2,685 OMODA C5 units produced between June 6, 2022, and December 31, 2023. The campaign involves inspecting and replacing the rear axles of the affected vehicles.

The recall relates to a manufacturing issue with the rear axle that may affect the weld between the trailing arm and the sleeve on some vehicles. In extreme and rare circumstances, that weld could fail and separate, which could affect wheel control and increase the risk of an accident. However, inclusion in the campaign does not mean that every vehicle has a defective rear axle.

The affected models are no longer in production, and versions currently on sale in South Africa are not part of the affected batch. Current Tiggo 4 and OMODA models are unaffected by the recall. Owners can enter their Vehicle Identification Number (VIN) in the recall checker on the Chery South Africa Owners Area website or the OMODA VIN checker to see if their car is included.

Those whose vehicles are identified as potentially affected will receive a message advising them to contact or visit their nearest authorised dealer to arrange an inspection. An authorised dealer will inspect each vehicle and, where necessary, replace the complete rear axle. Replacement parts are available in South Africa, and repairs will be prioritised.

All inspections and recall-related work will be carried out at no cost to customers. Further assistance is available from any authorised Chery or OMODA dealer or through the Chery South Africa Owners Area. The recall campaign aims to ensure that all potentially affected units are checked and repaired to prevent any potential safety issues.

The issue is specific to the production batch, and not all vehicles from the affected production period are defective. However, the recall campaign is a precautionary measure to ensure that all potentially affected vehicles are inspected and repaired. Chery Group South Africa is taking proactive steps to address the issue and prevent any potential safety risks.

The recall campaign is a rare occurrence, and Chery Group South Africa is committed to ensuring the safety and quality of its vehicles. The company is working closely with its authorised dealers to carry out the inspections and repairs efficiently. Customers can contact their nearest authorised dealer or visit the Chery South Africa Owners Area for more information.

Key points

• Over 20,000 vehicles are affected by the recall campaign.
• The recall is due to a manufacturing issue with the rear axle weld.
• Inspections and repairs will be carried out at no cost to customers.