The Controller and Accountant-General’s Department (CAGD) has announced that it has processed and paid all teacher promotion cases submitted by the Ghana Education Service (GES) with the required documentation. This comes after concerns were raised by teacher unions over delays in placing promoted teachers on their new salary scales. According to CAGD, the promotion process involves the employer initiating the promotion through the Human Resource Management Information System (HRMIS), followed by the submission of a completed input form and relevant promotion letter to CAGD for validation.
CAGD explained that the documents required from the employer are essential for the payroll validation process, aimed at safeguarding the payroll system against fictitious promotions and unauthorized salary adjustments. The Department stressed that it cannot effect salary adjustments without the requisite documentation from the employer. A meeting held on August 31, 2026, under the chairmanship of the Minister of Education, resulted in an agreement that GES would submit a master list of promoted teachers, their promotion letters, and completed input forms to CAGD.
As of September 22, 2026, CAGD had received only 6,079 completed input forms and corresponding promotion letters from GES, out of an expected 58,620 cases. This represents approximately 10 per cent of the total promotion cases expected to be submitted for processing. Despite this, CAGD said it had completed the processing of all 6,079 cases received from GES, including applicable arrears, and that the payments were incorporated into the September 2026 salaries.
CAGD maintained that any outstanding promotion-related payments are linked to cases for which GES has not yet submitted the required documentation for validation and processing. The Department urged stakeholders to engage constructively and avoid public statements that could create unnecessary anxiety or inaccurately portray CAGD’s role in the administration of the public payroll. CAGD also acknowledged the contribution of teachers to national development and assured affected teachers that every legitimate payment due to them would be processed once the required documentation had been submitted by GES and successfully validated.
The Ghana National Association of Teachers (GNAT), the National Association of Graduate Teachers (NAGRAT), and the Pre-Tertiary Teachers’ Association of Ghana (PRETAG) had raised concerns over alleged delays in implementing salary adjustments for promoted teachers. CAGD’s statement aims to address these concerns and provide clarity on the processing of teacher promotion cases. The Department remains ready to work with the Ministry of Education, GES, teacher unions, and other relevant stakeholders to resolve genuine payroll concerns through established procedures.
CAGD’s statement has implications for the education sector, particularly for teachers who have been awaiting promotion-related payments. The Department’s assurance that every legitimate payment due to teachers will be processed once the required documentation is submitted and validated provides some relief. However, the delay in submitting the required documentation by GES has resulted in a backlog of cases, affecting the timely implementation of salary adjustments.
The CAGD’s efforts to address the concerns of teacher unions and ensure the timely processing of promotion cases demonstrate its commitment to resolving the issue. The Department’s emphasis on the importance of submitting required documentation for validation and processing highlights the need for effective communication and collaboration between stakeholders. Key stakeholders will need to work together to resolve the outstanding cases and ensure that teachers receive their legitimate payments in a timely manner.
Key points
- CAGD processes and pays submitted teacher promotion cases with required documentation.
- 6,079 out of 58,620 promotion cases have been processed and paid.
- Outstanding payments are linked to cases without required documentation from GES.
