Bank of Kigali Opens New Branch in Rubavu

The Bank of Kigali (BK) has officially opened a new branch in Rubavu, Western Rwanda, as part of its efforts to expand its services and get closer to its customers. The opening ceremony took place on November 6, 2026, and was attended by BK's Chief Executive Officer, Dr. Diane Karusisi, and local business leaders. The new branch is expected to provide improved financial services to local entrepreneurs and businesses.

During the opening ceremony, Dr. Diane Karusisi engaged with customers, including Vision Jeunesse Nouvelle and RICO (Rubavu Investment Company), to discuss their experiences with BK and gather feedback on how the bank can better serve their needs. The customers appreciated BK's efforts to reach out to them but also requested improved services, faster processing times, and enhanced technology to facilitate their business operations.

Local business leaders, including Habarurema Antoine, President of the Rubavu Chamber of Commerce (PSF), welcomed the new branch and saw it as an opportunity to discuss their concerns and suggestions with BK's management. Antoine emphasized the need for easier access to credit and improved financial services to support local businesses and promote economic growth in the area.

The new BK branch in Rubavu is expected to play a significant role in promoting economic development in the region by providing accessible financial services to local entrepreneurs and businesses. Rubavu is one of Rwanda's major commercial centers, and the presence of BK's new branch is seen as a boost to the local economy. The branch's location near the RICO market is strategic, as it allows BK to serve its customers more effectively.

In response to the concerns raised by local business leaders, Dr. Diane Karusisi emphasized BK's commitment to customer-centricity and its efforts to improve its services. She noted that BK's expansion into Rubavu is part of its strategy to get closer to its customers and provide them with tailored financial solutions. The bank aims to support local businesses and contribute to Rwanda's economic growth.

The Rubavu Chamber of Commerce and local authorities have welcomed BK's new branch, seeing it as a positive development for the region. They have encouraged local residents and businesses to take advantage of the bank's services and participate in initiatives that promote economic growth and development. The authorities have also emphasized the importance of collaboration between financial institutions and local businesses.

The opening of BK's new branch in Rubavu marks a significant milestone in the bank's expansion plans, which aim to increase its presence and services across Rwanda. The bank's efforts to engage with its customers and provide them with accessible financial services are seen as crucial to promoting economic growth and development in the region.

Key points

• The new branch aims to provide improved financial services to local entrepreneurs and businesses, promoting economic growth in the region.