The Algerian Ministry of Labor, Employment, and Social Security has announced that social security centers across the country will now open on Saturday mornings. This decision was made by Minister Mohamed Hattab during a meeting with the National Social Security Fund for Salaried Workers (CNAS). The move aims to improve services for citizens and reduce congestion in the centers. The change applies to all centers nationwide.
The meeting, which was attended by central and local officials, focused on evaluating the performance of the CNAS and improving services for citizens. The minister reviewed a detailed presentation on the fund's activities, including performance indicators, healthcare coverage for insured individuals and their dependents, and services offered through various structures. The goal is to enhance the quality of services and streamline procedures.
The CNAS is also undergoing a digital transformation, with a focus on online services, electronic declarations, and digital payment systems. These modernization efforts aim to make it easier for citizens to access their documents and information without having to physically visit the centers. The fund is developing its digital services, including a portal for electronic declarations, payments, and submission of annual salary and worker declarations.
The minister emphasized that the quality of service is a key criterion for evaluating the performance of social security centers. He called for simplifying procedures, reducing processing times, and expanding digital services. Improving reception conditions and guidance, particularly for vulnerable groups, is also a priority. The goal is to provide more efficient and effective services to citizens.
To improve services in the densely populated Algiers province, the minister instructed officials to reorganize the CNAS network. This reorganization involves creating three regional directions covering the east, center, and west of the province. The aim is to redistribute tasks, bring services closer to insured individuals, and improve coordination and follow-up.
The decision to open social security centers on Saturday mornings is expected to alleviate congestion and improve working conditions for citizens, particularly employees and workers who can now access services on their day off. The minister stressed the importance of adopting transparent and precise indicators to measure the performance of CNAS structures and monitoring the implementation of programs and decisions.
The digital transformation of the CNAS is seen as a key aspect of improving services and modernizing the social security system. The minister emphasized that digitalization should prioritize improving public services, making them more accessible and user-friendly, and reducing paperwork and travel requirements. The goal is to provide more efficient and effective services to citizens.
Key points
- Algerian social security centers to open on Saturday mornings nationwide
- Digital transformation underway to improve services and modernize social security system
- Quality of service and citizen satisfaction are top priorities for the CNAS
