Algeria Poste has issued a warning to its clients regarding the update and installation of the BaridiMob application. The postal service emphasized that the app can only be updated or installed through the official App Store for Apple devices and the Google Play Store for Android devices. This measure aims to protect clients from fraudulent activities and potential scams that could compromise their accounts.
The warning comes after several reported cases of scams targeting BaridiMob clients. In June, the postal service alerted clients to attempts by fraudsters to obtain verification codes through phone calls and messages. Similar incidents have been reported since then, including fake pages and links impersonating the company to obtain sensitive information. Algeria Poste stressed that any files or links received through messaging apps, social media, or third-party websites are not affiliated with the company.
According to Algeria Poste, a genuine update of the BaridiMob app will automatically appear in the phone's app store, and no additional steps or links are required to benefit from the update. The company advised clients to be cautious when receiving unsolicited messages or links, as they may be attempts to steal sensitive information. Clients were also reminded that Algeria Poste will never request their login credentials or one-time passwords through phone, SMS, or messaging apps.
In case a client's account is compromised, Algeria Poste provided a step-by-step guide on how to react quickly to minimize potential damage. Clients are advised to change their secret code immediately, suspend online payment services if unusual transactions are detected, and visit a nearby ATM to update their account settings. This procedure was previously shared with clients through various channels, including the national radio.
The postal service emphasized the importance of using official channels to verify information and stay updated on new services, tariffs, or technical updates. Clients are encouraged to rely on Algeria Poste's official communication channels, rather than social media, to avoid misinformation and potential scams. This approach aims to maintain trust in the company's services, particularly with the increasing use of digital payment methods.
The warning is part of Algeria Poste's efforts to protect its clients' accounts and maintain the security of its services. With millions of clients using the Edahabia card and mobile payment services, the company stressed the importance of individual vigilance in protecting their accounts. By following simple rules, such as only using official app stores, clients can significantly reduce the risk of falling victim to scams.
Algeria Poste's cautionary message serves as a reminder for clients to remain vigilant when using digital services. By being aware of potential scams and taking necessary precautions, clients can ensure the security of their accounts and transactions. The company's efforts to educate its clients on safe practices aim to promote a secure and trustworthy environment for its services.
Key points
- Algeria Poste warns clients to only update BaridiMob through official App Store and Google Play Store.
- Clients advised to be cautious of unsolicited messages and links that may be attempts to steal sensitive information.
- Algeria Poste provides guidelines on how to react quickly in case of a compromised account.