Algeria's Minister of Labor, Employment, and Social Security, Mohamed Hatat, has ordered the opening of various centers of the National Social Security Fund for Wage Earners across the country on Saturdays during morning hours. This move aims to provide citizens, particularly employees and workers, with better services and alleviate pressure on the centers. The decision was made during a meeting chaired by the minister in Algiers, where he reviewed the fund's performance and implementation of programs.
The meeting included a detailed presentation on the fund's activities, covering performance indicators, social insurance coverage for insured individuals and their dependents, and the status of services provided through various structures. The minister also discussed the digitization of procedures and services, including remote declaration, electronic payment, and digital services for institutions and users. The fund is working to develop its digital services, such as verifying and downloading wage certificates and enhancing the remote declaration portal.
The National Social Security Fund for Wage Earners is undergoing a digital transformation, with a focus on improving services and streamlining procedures. The fund has introduced a remote declaration portal that allows for electronic declaration and payment, as well as the submission of annual wage declarations. This move is part of a broader effort to modernize the social security system and improve the overall efficiency of the fund.
Minister Hatat emphasized the importance of simplifying procedures, reducing processing times, and expanding digital services to improve the quality of services provided to citizens. He also stressed the need to pay special attention to categories that require special care and follow-up. The minister instructed the fund to reorganize its network in Algiers by studying the creation of three regional directorates, which will help redistribute tasks and improve coordination.
The minister also called for the adoption of clear and transparent indicators to measure the performance of various structures under the fund and to monitor the implementation of programs and decisions on the ground. He emphasized the importance of strengthening coordination between central and local services to address shortcomings and resolve issues promptly.
In response to recent fires, the fund has taken urgent measures to support insured individuals and their dependents, including facilitating the recovery and renewal of health cards and accelerating the preparation and delivery of new cards to affected areas. The minister commended these efforts and encouraged the fund to continue working to improve its performance and services.
The minister concluded the meeting by urging fund officials and staff to continue their efforts to improve performance, enhance management effectiveness, and prioritize citizen care and public service quality. He emphasized that these goals align with the sector's overall objectives of modernizing the social security system and upgrading public services.
Key points
- Algeria's labor minister orders social security centers to open on Saturdays to improve services and reduce pressure on citizens.
