Algeria's Ombudsman body has initiated two training sessions for local delegates and administrative staff to enhance their skills and performance. This move is part of the body's 2026 training plan, as stated in a recent announcement. The training sessions, which started on Sunday, are being held at national institutes for training local government employees in Constantine, Djelfa, Oran, and Ouargla.
The training sessions aim to improve the performance of local delegates and administrative staff. A total of 203 employees will benefit from the training, divided into two professional categories. Of these, 116 local delegates will receive specialized training in leadership skills, while 87 administrative staff will be trained in reception, guidance, and communication techniques. This training is tailored to the specific tasks and responsibilities of each group.
The training for local delegates focuses on enhancing their leadership and management skills, as well as their ability to coordinate, monitor, and communicate effectively. This will enable them to carry out their duties more efficiently and contribute to improved administrative and organizational performance in local delegations. The training for administrative staff, on the other hand, emphasizes the development of practical skills related to receiving citizens, directing them properly, and communicating with them.
The Ombudsman's body has adopted an approach that prioritizes investing in human resources as a fundamental pillar for developing institutional performance. This is achieved by establishing a culture of continuous training, updating knowledge, and enhancing professional capacities. The training sessions reflect the body's commitment to improving employee productivity and the effectiveness of local delegations.
The initiative also demonstrates the continued cooperation and coordination between the Ombudsman's body and the Ministry of Interior and Local Authorities. The training sessions are being held at the ministry's training institutions, leveraging their pedagogical capabilities to support the exchange of expertise and complement efforts to develop capacities and improve public administration performance.
The two training sessions will run for five days and are part of the Ombudsman's strategic plan for 2025-2027. The plan focuses on continuously improving performance and developing professional capacities. The training is expected to have a positive impact on the quality of public services and improve the handling of citizens' concerns.
The Ombudsman's body has emphasized its commitment to enhancing the skills and performance of local delegates and administrative staff. The training sessions are a significant step towards achieving this goal and demonstrate the body's dedication to improving public administration in Algeria.
Key points
- The training sessions aim to enhance the skills and performance of 203 local delegates and administrative staff.
- The training is part of the Ombudsman's 2026 training plan and strategic plan for 2025-2027.
- The initiative reflects the cooperation between the Ombudsman's body and the Ministry of Interior and Local Authorities.
