Domestic carrier Air Peace has enhanced its services by introducing a complimentary airport pick-up service for eligible passengers traveling in First Class and Business Class on its London routes. This new service complements the airline's existing complimentary airport drop-off offering and is delivered in partnership with SIMPLAA. The initiative aims to provide customers with a seamless end-to-end travel experience.

The pick-up service is available in Lagos, Abuja, Heathrow, and Gatwick, ensuring convenience across both Nigeria and the United Kingdom. Eligible passengers can now enjoy premium transfers from their homes, offices, or preferred locations to the airport before departure, as well as onward transfers upon arrival. This move reflects Air Peace's commitment to continuously improving the travel experience for its customers.

According to Air Peace's Chief Commercial Officer, Mr. Nowel Ngala, the airline remains dedicated to providing comfort, convenience, and world-class service beyond the flight itself. The partnership with SIMPLAA enables the creation of a seamless journey from doorstep to destination. This initiative reinforces Air Peace's commitment to innovation and customer-centric services.

Under the service offering, First Class passengers are entitled to complimentary transfers of up to 70 miles from Heathrow or Gatwick, while Business Class passengers enjoy coverage of up to 60 miles. In Nigeria, eligible passengers can enjoy transfers of up to 60 kilometers in Abuja and 40 kilometers in Lagos. This service is designed to provide passengers with a smooth and hassle-free journey.

Passengers traveling on eligible tickets booked from 1 October 2026 will receive an email notification with a link to activate their rides, confirm their pick-up and drop-off locations, and enjoy a smooth and hassle-free journey. The service can be booked through the Air Peace website, the Air Peace mobile app, accredited travel agencies, and all major booking platforms worldwide.

The introduction of the complimentary pick-up service is a significant development for Air Peace, which continues to strengthen its position as a leading carrier connecting Nigeria to key international destinations. The airline's commitment to innovation and customer satisfaction is evident in its continuous efforts to improve the travel experience for its customers.

With this new service, Air Peace is setting a new standard for premium travel experiences in Nigeria and beyond. The airline's partnership with SIMPLAA and its focus on customer satisfaction demonstrate its dedication to providing world-class services that meet the evolving needs of its passengers.

Key points

  • Air Peace introduces complimentary airport pick-up service for First Class and Business Class passengers on London routes.
  • The service is available in Lagos, Abuja, Heathrow, and Gatwick, providing convenience across Nigeria and the UK.
  • Eligible passengers can enjoy premium transfers up to 70 miles in the UK and 60 kilometers in Nigeria.

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SaharaWire Newsroom
SaharaWire

Reporting for SaharaWire from the Nairobi bureau.