Nigerian carrier Air Peace has expanded its premium travel services to include complimentary airport transfers for eligible passengers flying to and from London. The new service, offered in partnership with SIMPLAA, aims to provide a seamless travel experience by linking airport transportation with air travel. Passengers can arrange for a vehicle to pick them up from their preferred location and take them to the airport before their flight, and on arrival, the service provides onward transportation to their destination.
The complimentary transfer service covers passengers travelling through Lagos and Abuja in Nigeria and London's Heathrow and Gatwick airports in the United Kingdom. First Class passengers travelling through Heathrow or Gatwick are eligible for transfers covering distances of up to 70 miles, while Business Class passengers can access transfers covering up to 60 miles. In Nigeria, eligible passengers travelling through Abuja can access complimentary transfers covering distances of up to 60 kilometres, while passengers using Lagos are covered for journeys of up to 40 kilometres.
Air Peace Chief Commercial Officer, Nowel Ngala, said the expansion reflects the airline's commitment to improving customer experience. "At Air Peace, we remain committed to continuously improving the travel experience for our customers," Ngala said. "The addition of the complimentary pick-up service reflects our dedication to providing comfort, convenience and world-class service beyond the flight itself." The collaboration with SIMPLAA aims to make the passenger journey more integrated.
The service is available to passengers travelling on eligible tickets booked from October 1, 2026. Qualifying passengers will receive email notifications containing a link to activate their rides, allowing them to confirm their pick-up and drop-off locations and make necessary arrangements for their airport transfers. The airline aims to make the process convenient and hassle-free, particularly for passengers travelling on its international routes.
The introduction of the complimentary pick-up service adds another layer to Air Peace's premium travel proposition, as airlines increasingly compete on services that extend beyond the aircraft. For international passengers, airport transfers can represent a significant part of the overall travel experience, particularly in major cities where airport journeys can involve considerable distances and traffic.
By incorporating complimentary transfers into its premium offering, Air Peace seeks to reduce some of the logistical challenges associated with getting to and from the airport for eligible travellers. The service also gives the airline an opportunity to provide a more consistent customer experience across its Nigeria-United Kingdom operations, with Lagos and Abuja linked to Heathrow and Gatwick under the arrangement.
The development complements the complimentary airport drop-off service already offered by Air Peace, effectively giving eligible passengers access to transportation both to and from the airport. With this new service, Air Peace continues to enhance its premium travel experience, solidifying its commitment to customer satisfaction and comfort.
Key points
- Air Peace offers complimentary airport transfers to and from London for eligible First Class and Business Class passengers.
- The service covers distances of up to 70 miles for First Class passengers and 60 miles for Business Class passengers in the UK.
- The new service is available to passengers who booked eligible tickets from October 1, 2026.
